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Write your own reviewQuick response - everything fixed to our satisfaction
When we called or a quote, the sales advisor was great. Told us exactly what we would need, what to expect with the service, and they delivered everything as promised, and within a very short… Read more When we called or a quote, the sales advisor was great. Told us exactly what we would need, what to expect with the service, and they delivered everything as promised, and within a very short timeframe. Would recommend Atlas!
Great overall experience
It was a pleasure working with Paul, Heidi and James. They were very professional. Excellent communication with Heidi. She kept me posted on when the installer was arriving. Customer service was… Read more It was a pleasure working with Paul, Heidi and James. They were very professional. Excellent communication with Heidi. She kept me posted on when the installer was arriving. Customer service was exceptional.
Garage Door
Professional sales and installation.
Glass replacement
we are very happy with the product we received and the quick lead time. It only took two weeks to get our custom design. We had a glass piece break that turned out to be a manufacturer defect. That… Read more we are very happy with the product we received and the quick lead time. It only took two weeks to get our custom design. We had a glass piece break that turned out to be a manufacturer defect. That also got replaced in a quick manner. Both times, the sales person was slow to respond directly to us, but he did let his office know of our issue and they contacted us quickly.
Company response:
On May 17, 2017, at 6:36 PM and email was received that your speciality frosted glass was broken. On Thursday May 18 I had our office reach out to send the tech the same day to deem if the glass was defect or covered under warranty. On Friday the 19th photos were submitted to garaga for validation and the order was placed by the manufacturer on May 23rd. I personally left you a voice mail indicating that I was waiting back on an ETA from our manufacturer which you then confirmed you received via email. The specially glass arrived on Tuesday June 6th and installed on Friday June 9th which was out earliest available appointment. Based on the logistics I would say this was orchestrated in a very timely and efficient fashion utilizing all staff members and the manufacturer. Again we are glad that you are pleased with your overall purchase.garage door repair
Cole's service was excellent in responding to our need for a repair. The technician went above and beyond to address all of our concerns and solved the problem for us quickly and efficiently. … Read more Cole's service was excellent in responding to our need for a repair. The technician went above and beyond to address all of our concerns and solved the problem for us quickly and efficiently. Thank you very much!
New Garage Opener
Mike was professional and knowledgeable. (Did not have a sales advisor, as Mike reviewed problem and made recommendation to replace)