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Rating Summary

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First time customer - won't be our last time.

5
03 December 2017 , Stephen , Connecticut

From the initial visit from Paul to the end of the installation our interaction with Coles was completely transparent and there were absolutely no surprises along the way. The door and door opener… Read more From the initial visit from Paul to the end of the installation our interaction with Coles was completely transparent and there were absolutely no surprises along the way. The door and door opener system are top quality and have been exactly as advertised. We were kept informed at each step of the way and had a new operating door within 4 hours of the technician's arrival. I wish all businesses operated in this fashion.

Excellent Experience for Repair

5
30 November 2017 , Greg , Connecticut

I was extremely pleased with Coles, including response time, installers' competence and manner, speed of repair completion and fairness of price. I was treated with a level of customer service… Read more I was extremely pleased with Coles, including response time, installers' competence and manner, speed of repair completion and fairness of price. I was treated with a level of customer service that I thought was no longer available!

Great Garage Doors

5
28 November 2017 , William , Connecticut

As you can see from the rating above I'm very pleased with the garage doors. They look great and exceed all my requirements. I was impressed by the professionalism and efficiency of the Sales… Read more As you can see from the rating above I'm very pleased with the garage doors. They look great and exceed all my requirements. I was impressed by the professionalism and efficiency of the Sales Advisor and installer and his helper.

Very satisfied - A good experience

5
27 November 2017 , Mike , Connecticut

I received a home visit by accident as my address was close to another call, and I needed garage doors and openers. After talking with the salesman, I was so impressed that I decided to get them on… Read more I received a home visit by accident as my address was close to another call, and I needed garage doors and openers. After talking with the salesman, I was so impressed that I decided to get them on the spot. I like supporting a local business, and he was very knowledgeable.

New Door

5
22 November 2017 , Steve , Connecticut

Office let me know when techs would arrive, Techs were on time. Installation was professionally done within 3 hours and door is exactly as advertised. Totally painless and we already love our new… Read more Office let me know when techs would arrive, Techs were on time. Installation was professionally done within 3 hours and door is exactly as advertised. Totally painless and we already love our new door.

Garage door adjustment

5
22 November 2017 , Jim , Connecticut

The technician called ahead to confirm his arrival, arrived within the promised schedule window and provided good solutions to the door pull alterations that I requested.