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Rating Summary

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An Excellent Experience

4
13 November 2017 , Jim P (Vernon, CT)

From beginning to end, working with Coles to get a new garage door was an excellent experience. Everyone involved was competent, courteous, efficient, and dependable. We were extremely pleased with… Read more From beginning to end, working with Coles to get a new garage door was an excellent experience. Everyone involved was competent, courteous, efficient, and dependable. We were extremely pleased with the choice we made to use Coles for our new garage door. They have taken care of our old door for many years - always giving us wonderful and prompt service. And now, they have given
Us a beautiful new door. Thank you, Coles!

Excellent lService

5
01 November 2017 , David B (Suffield, CT)

Excellent customer service! Estimate sent on-line the day I called. Door was installed within 3 days. Installer called ahead to let me know he was going to be late due to two emergency calls. Door… Read more Excellent customer service! Estimate sent on-line the day I called. Door was installed within 3 days. Installer called ahead to let me know he was going to be late due to two emergency calls. Door was still installed on same day. No mess.

Timely and Professional

5
31 October 2017 , Cathy M (Tolland, CT)

Coles installed my garage door openers last year. When the spring to my garage door broke (original to house) I immediately called Coles. The call was quick and professional and they could schedule… Read more Coles installed my garage door openers last year. When the spring to my garage door broke (original to house) I immediately called Coles. The call was quick and professional and they could schedule an appointment on Saturday morning - quicker than expected. James made the service call - he was very nice and explained to me what he needed to do. He checked the other garage door, showed me a fraying cable and gave me the option to fix it. The work on both doors was done quickly.

HAPPY

5
26 October 2017 , Barbara L (Tolland, CT)

We had a fabulous experience!! Everything was on time, professional, and a pleasure. Paul was prompt, explained the door well. We went to the shop to see the door options. Ricky was marvelous! He… Read more We had a fabulous experience!! Everything was on time, professional, and a pleasure. Paul was prompt, explained the door well. We went to the shop to see the door options. Ricky was marvelous! He arrived on time, installed the door efficiently and courteously; really neat individual!

Feedback

4
20 October 2017 , Louise G (South Windsor , CT)

The sales person and installer were very nice and professional. The installer made sure everything operated correctly.

Top notch!

5
14 October 2017 , Steve A (West Granby, CT)

I had dealt with Atlas Wayback when Rob owned the company. Rob installed all my doors and my door openers. He was a one-man show and he treated his business as if you were a neighbor. Now the… Read more I had dealt with Atlas Wayback when Rob owned the company. Rob installed all my doors and my door openers. He was a one-man show and he treated his business as if you were a neighbor. Now the current Owners and Paul at Atlas continue on in Rob’s tradition. The technician James that has serviced my doors several times is knowledgeable, friendly, and accommodating. What more can you ask?