4 Things to Ask a Garage Door Dealer

If it’s time to buy a new garage door, many people start where you probably did: searching the Internet, or asking family and friends for recommendations. Now that you’ve done all that, however, what should you do next? If you visit a garage door dealer in your area, you may not be 100% sure what to ask them. After all, garage doors are not something we buy every day. Here are four things to know about any garage door dealer before you buy from them.

1. Ask questions about the business

• Be sure to ask how long they have been operating.
• Find out if they have any required permits for selling and installing garage doors.
• Ask if they have liability insurance in the event that one of their servicemen is injured while installing your door.
• Find out if they have a showroom where you can see all the options in person.

2. Always get references

• Ask for examples of other garage doors they have installed, such as previous customers or commercial sites.
• Find out if they’ve done any work in your specific neighborhood, where you would recognize the location.
• Always ask for photos of previous jobs as well!

If they do give you the names of former customers, take the time to follow up on these reviews. Ask if they are still satisfied with their garage door after the buy.

3. Pay attention to what they are asking

• Did the garage door dealer want to know about your requirements for the project?
• Did they ask you, first and foremost, what your budget is?
• Did they make sure that they know what your home’s architectural style is?
• Did they present more than one option for your garage door?
• Did they offer advice on how to balance functionality with style and durability?
• Did they ask if you wanted to see a virtual mockup of the new garage door in a Design Centre?
• Did they give you a detailed quotation, leaving nothing to the imagination?

To understand exactly what you need in the features of your garage door, see this this article to help you learn more.

4. Ask about warranties

• Find out if they offer a warranty on the installation.
• What about on the garage door itself?
• And on the garage door opener?
• Be sure they give you a written document with all warranty information.
• Also be sure that you are given a maintenance guide for the door, the door opener, and any other parts involved in the garage door you choose.

The takeaway

A garage door is a very large moving part that can be dangerous if not installed correctly. Take the time to build trust with a garage door seller by asking thorough questions.

Whenever you have questions, contact us at 1-877-828-5279. We know garage doors like the back of our hand.

If you are in a hurry, we can send you a fast and easy quotation online. You can also use our online Design Centre, and create your own garage door from home. Or, visit our image gallery for ideas and inspiration!